1. The elevator isn't reserved
Many apartment communities ask you to book the elevator or the loading dock. Without a booking, the crew waits for a free elevator between loads. Call the leasing office as soon as you have a date and ask for a time slot.

2. The truck has nowhere to park
A moving truck is too tall for most parking garages. Ask the office where the truck can stand, and send us the answer with your quote request.

3. The move-in hours run out
Some apartment communities allow moves only at set hours, or not on weekends. Check the rules before you pick a date, so the crew isn't stopped halfway.
4. The boxes aren't packed
Packing on moving day adds hours. Have every box packed and closed before the crew arrives, or ask us to pack for you at the same hourly rate.

5. A heavy piece is a surprise
A piano, a gun safe or anything over 300 lb needs at least 3 movers. Tell us about it when you ask for a quote, so the right crew comes the first time.